Office 365 Add-Ins procedure the Outlook Salesforce Add-In (previously known as Lightning for Outlook).

The Microsoft 365 “AppSource” store displays the Add-In as “Salesforce” only.

This document is limited to instructions for installing the Add-In from Office 365 such that it displays in the Outlook ribbon. A general recommendation is to avoid syncing contacts to maintain the integrity of Salesforce data.

Instructions - add from Office 365 Add-Ins menu

  1. Log into Office 365 Admin

  2. Will be directed to the Admin wizard to deploy an add-in for the Office 365 tenant

Instructions - Managing Add-Ins (legacy)

  1. Admin > Exchange (Exchange Admin Center at https://mail.office365.com/ecp)

  2. Organization > Add-Ins

note

Add-Ins added using the old method, may not show up in the current page displaying Add-Ins (https://admin.microsoft.com/AdminPortal/Home#/Settings/IntegratedApps)

Add-Ins added using the old method, may not show up in the current page displaying Add-Ins (https://admin.microsoft.com/AdminPortal/Home#/Settings/IntegratedApps)

Instructions - Managing Add-Ins (new method)

  1. Admin > Settings > Integrated apps

  2. List of installed Add-Ins will be displayed here

  3. To add an Add-In, click on “Get Apps” button

  4. Search for the app. Example: “Salesforce”

  5. Review prompt and authorise.

  6. Select relevant options.

  7. Review app permissions.

  8. Deployment.

note

If the app is already installed, an error message will display.

If the app is already installed, an error message will display.

Instructions - Deploying Add-Ins from Centralized Deployment service

This option may appear depending on the Office 365 admin center view.

  1. Centralizard Deployment service:

  2. Choose from the Store

  3. Search for Salesforce

  4. Select appropriate configuration

 

note

If the add-in is already present in the Office 365 tenant, an error message will be displayed.

If the add-in is already present in the Office 365 tenant, an error message will be displayed.

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