It’s important to note the edges of functionality of a product, so to tame the expectations of end users. This page, which you can also download as a PDF, show some of the limitations of our common products:
Product Limitations
ProntoPayments
· No longer supporting PinPayments, Authorise.Net and Bambora
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Features | eWay | Ezidebit | PayDock | SecurePay | NAB | Westpac / PayWay / Qvalent | Bpoint | Stripe | Paypal (REST API) |
Credit Card |
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| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | X |
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Direct Debit |
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| N/A | ✔ | ✔ | ✔ | N/A | N/A | N/A | X | N/A |
| N/A | ✔ | ✔ | N/A | N/A | ✔ | ✔ | X | N/A |
Accepts Expired Card |
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| ✔ | X | ✔ | ✔ | ✔ | X | X | X | ✔ |
| X | X | X | X | X | X | X | X | X |
Card Retries | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
DD Retries | X | X | X | X | X | X | X | X | X |
Hard/Soft Bounce | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
DD Response Retrieval | X | ✔ | ✔ | N/A | N/A | ✔ | X | X | X |
Payment Batch |
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Get Settlement Date | N/A | ✔ | N/A | N/A | N/A | ✔ | ✔ | ✔ | N/A |
Transaction References | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Reversals | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | N/A |
Fees Retrieval | X | X | X | X | X | X | N/A | X | N/A |
Gateway Reconciliation | X | X | X | X | X | X | X | X | X |
Timeout Error Handling | X | X | X | X | X | X | X | X | X |
Reusable LWC - CC | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Reusable LWC - DD | X | ✔ | ✔ | ✔ | X | ✔ | ✔ | X | X |
Requires CVC | X | X | ✔ | ✔ | X | ✔ | ✔ | X | X |
Requires Name on Card | N/A | ✔ | ✔ | X | ✔ | ✔ | N/A | X | N/A |
BPAY CRN | N/A | X | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
Customer IP Address | N/A | N/A | N/A | N/A | N/A | X | N/A | N/A | N/A |
3D Secure Payments |
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| N/A | N/A | N/A | N/A | N/A | N/A | N/A | ✔ | N/A |
| N/A | N/A | N/A | N/A | N/A | N/A | N/A | ✔ | N/A |
| N/A | N/A | N/A | N/A | N/A | N/A | N/A | ✔ | N/A |
On Platform Multi-thread | X | X | X | X | X | X | X | X | X |
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ProntoPayments v2 (Upcoming Major Release)
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Features | Single-Screen | Multi-Screen | Checkout Page | Update Contact Details | Reprocess Donation | Update RD Expired Credit Card |
Session Retry Limit | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Campaign Branding | ✔ | ✔ | ✔ | N/A | N/A | N/A |
Household donations | X | X | X | N/A | N/A | N/A |
Anonymous donations | X | X | X | N/A | N/A | N/A |
Minimum Amount | ✔ | ✔ | ✔ | N/A | N/A | N/A |
Allow Cents | ✔ | ✔ | ✔ | N/A | N/A | N/A |
Frequency | Monthly only | Monthly only | Monthly only | N/A | N/A | N/A |
UUID |
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Default RD |
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RDOnly parameter | ✔ | ✔ | X | N/A | N/A | N/A |
UTM parameters | ✔ | ✔ | X | N/A | N/A | N/A |
Show/Hide Individual/Organisation Options | ✔ | X | ✔ | N/A | N/A | N/A |
Show/Hide Payment Method Options | ✔ | ✔ | ✔ | N/A | N/A | N/A |
Front Page |
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Google Pay | One-off only | One-off only | One-off only | N/A | N/A | N/A |
PayPal | One-off only | One-off only | One-off only | N/A | N/A | N/A |
Apple Pay | X | X | X | N/A | X | N/A |
Gateway Response Override | ✔ | ✔ | ✔ | N/A | ✔ | N/A |
Email Notices | N/A | N/A | N/A | ✔ | ✔ | ✔ |
Mobile/Desktop View | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Fields displayed based on Mobile/Desktop View | ✔ | ✔ | ✔ | N/A | N/A | N/A |
BYOF Campaign | X | X | X | X | X | X |
Serialize URL | X | X | X | X | X | X |
WIT Logging | X | X | X | X | X | X |
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